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Our customer promise. Service to you.

As a global leading health brand, we’re proud to make our transparent Five-Point Promise to each and every customer as well as offering you our No Quibble Guarantee.

Chat live in any language you prefer; 24 hours a day. (Monday – Friday).
Receive accurate results within 10 days of arriving at our testing centre or 14 days for DNA.
Easy to understand, expert advice is available online.
We promise to resolve any complaints fully within just 7 days.
100% money back on our hair tests.

A simple finger-prick test kit can tell us which food items you are allergic or intolerant to, and it’s our most accurate test!

Send us a small hair sample and within 7 working days, you’ll have your comprehensive report identifying trigger items.

Swab the inside of your cheek and register your DNA online! Find out what exercise and nutrition regime suits you.

Shop our bundles and find yourself a bargain. Build the ideal diet and exercise regime for your unique needs.